Chanel has issued an apology to actress Gabourey Sidibe after she claims she was racially profiled at one of their stores in Chicago. Gabby wrote of her experience in Lenny Letter. Gabby alleges that she asked to look at Chanel eyeglasses to which the saleswomen responded:
“We don’t have any. “We only have shades. There’s a store across the street that sells eyeglasses.”
But Gabby knew of this type of behavior
“I knew what she was doing. She had decided after a single look at me that I wasn’t there to spend any money. Even though I was carrying a Chanel bag, she decided I wasn’t a Chanel customer and so, not worth her time and energy,”
It wasn’t until other store associates of color noticed that she was famous that the original saleswomen changed her tune and helped Gabby.